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October is National Women’s Small Business Month

Image: Pixabay

October is synonymous with beautiful fall foliage when nature “reinvents” itself as leaves lose chlorophyll and carotenoids are revealed. It is also National Women’s Small Business Month which recognizes the importance of our country’s female entrepreneurs. We are celebrating by featuring three women who embraced entrepreneurship and reinvention by either launching new businesses or becoming a first-time business owner.

These dynamic women changed course to focus on their passions and build a business. One as an owner of a bed-and-breakfast, another founding a skin care company and the third’s business provides equine based coaching workshops. There are roughly 12 million women-owned businesses in the U.S. according to the United States SBA.

ZB Group was proud to collaborate with these inspiring businesswomen. We shared the benefits that their businesses, products and services provide, and what led them to pursue their dreams, with the media, bloggers and influencers. Snapshots follow with a link to read about our specific collaborations and the media coverage garnered for each one.

Mary Passalacqua, Woolverton Inn

Mary Passalacqua and her husband Mario, are owners of a beautiful historic bed and breakfast in Stockton, New Jersey. Woolverton Inn is nestled on ten acres and surrounded by 300 acres of preserved farmland and forest. It is a convenient destination for year-round getaways, weddings, special events and corporate retreats. After spending more than 25 years working in corporate finance for large manufacturing companies, Mary realized a lifelong dream by purchasing Woolverton Inn in 2016. Today their thriving bucolic inn is a testament to Mary and Mario’s dedication to their guests and staff, investment in the property, commitment to the local community and savvy business acumen.

Idyllic Bed and Breakfast

Edye Dumhart, Edye’s Naturals

A mother of two and a lifelong athlete, Edye Dumhart didn’t plan to become an entrepreneur and a proponent of the benefits of organic skin care products, but she has immersed herself in both. She developed her first product, Edye’s Face & Body Butter, when she was unable to find wholesome non-toxic ones to help her rosacea, sunspots and wrinkles after years of competitive sailing and sun exposure. Through Edye’s hard work, foresight and enthusiasm, her line has expanded. It now features nine nourishing eco-friendly plant-based products. Edye’s Naturals can be found in many locations throughout New Jersey and Pennsylvania, at various seasonal craft shows, and on her website.

Edye’s Naturals

Marie-Claude Stockl, The Horse Institute

Located on 30 scenic acres about 100 miles north of New York City, The Horse Institute provides leadership development, team building and communication skills workshops, using Equine Assisted Learning. Founded by Marie-Claude Stockl and her husband Larry Stockl, they are two seasoned corporate executives who believed a different kind of experiential training was possible and necessary beyond the typical conference room and slide show presentations. The business utilizes Marie Claude’s communications expertise honed during her stellar career at Fortune 100 companies and her lifelong devotion to horses. Clients include major pharmaceutical companies and organizations.  

Corporate Training Company

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Join us in acknowledging the growing number of women-owned small businesses and their countless positive contributions.

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Why the Work Phone Call is Back in Vogue

Coffee mug with an iPhone while working
Image by Derek Robinson from Pixabay

Surprisingly, the phone call has become a popular method of business communication by young people while working remotely as The Wall Street Journal reported in The Resurrection of the Office Phone Call. Apparently establishing more rewarding connections to decreasing digital carbon emissions are among the advantages of phone calls over video meetings, emails and texts.

During the pandemic, millennials discovered the benefits of communicating with colleagues, mentors, clients and prospects by phone and phone traffic has shot up. The work call provides an effective method for one-on-one discussions without concerns related to using Zoom such as what to wear, whether your background is tidy and appropriate or if the lighting is good.

A phone’s portability is another plus. You can talk while getting fresh air or moving around inside instead of being stuck in front of a computer.

When I started in public relations, reaching out to the media to pitch story ideas and guest recommendations by phone was a mainstay. However, once email became universal it has generally been the preferred method when initially pitching producers, writers, editors, influencers and bloggers.

I often find a hybrid approach of calls and emails is most effective during the follow-up process and cuts back on the number of emails exchanged. Once a media professional is interested in an idea, a phone call is an efficient way to build a rapport while confirming details concerning a proposed interview, product feature, or bylined article. Also, connecting on social media is a good idea to learn more about them and share their work.

With growing concerns about the environment, CBS This Morning’s “Eye on Earth” correspondent shared our reliance on IT for remote work negatively impacts the planet. We may not be commuting as much, but sending 100 emails leaves the same carbon footprint as driving a mile in a car. In fact, the BBC’s Smart Guide to Climate Change says making video calls over the internet has a much higher carbon footprint than do mobile phone calls.

More rationale in support of phone conversations was explained in an article in Scientific American. It discusses a paper slated for publication in the Journal of Experimental Psychology by Professor Nicholas Epley at the University of Chicago Booth School who studies social cognition and Assistant Professor of marketing and psychology Amit Kumar at the University of Texas. Their research indicates people should consider talking rather than typing to forge better connections and more satisfying interactions.

Another study with young children cited in The New York Times showed that telephone communication was just as effective as being able to touch and see a parent. “The clear implication is that you don’t need to literally see your loved ones and friends to feel your bond with them,” psychiatrist Dr. Richard Friedman writes in a recent op-ed.

As the iconic song reminds us, “Everything Old is New Again.”

Contact us to learn how we can help promote your brand with our hybrid approach and other effective strategies to amplify your marketing in 2021.

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How to Keep Your Brand in the Limelight

Are you staying connected with clients and customers, driving awareness and trust for your brand and building relationships to keep your business in the limelight? If not, you should be.

Opportunities for in-person meetings with clients, prospects and customers have been curtailed. Before COVID-19 consumers could learn about your brand, company or organization by attending live conferences, networking events, trade shows, social gatherings, large community events or during spontaneous interactions out of the office.

Now with several in-person activities on hold due to public health concerns and many working remotely, consumers are spending more time online reading, watching and listening to news outlets to stay informed, make purchase decisions or to learn something new. Attending virtual events and classes for work, exercise, personal or professional enrichment, have become routine.

During this time, a concerted media outreach effort that is tailored for your specific goals can help you achieve them. For example, it can relay what’s new, describe your products or services’ benefits, authentically share your leaders’ expertise or personal story, increase interest and credibility, or announce new business initiatives. I explain our proven approach with three key elements in this brief video.

According to a new report from journalism professor Damian Radcliffe at the University of Oregon, COVID-19 has boosted subscription numbers for a range of publishers. Make sure your brand is part of the narrative where and when your audience is consuming their news and information.

Here are 8 ways to do this effectively:

  • Draw attention via media interviews on Zoom, email or by phone
  • Schedule socially distanced in-person interviews, if possible
  • Use eye-catching video and images to supplement interviews
  • Coordinate reviews and giveaways with lifestyle bloggers and writers
  • Get featured in holiday gift guides, roundups, “Best of” and “Top 10” lists
  • Participate on podcasts which your audience follows
  • Arrange for profiles in newsletters
  • Engage with social media influencers to share your story, spotlight your products or services or create original content for their communities.

To discuss how we can collaborate using the above strategies and others that will successfully meet your needs, please reach out.

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When it Comes to Media Outlets, Why Thinking “small” can Have a Big Impact.

The various ways to share a media placement online including on social media, in blogs and on websites

Interviews on national outlets are indeed valuable, but in the digital age, it’s important not to dismiss media opportunities with smaller outlets as Dr. Anthony Fauci’s recent experience illustrates.

In the spring when the coronavirus outbreak surged in the U.S., Dr. Fauci was a frequent guest on all the major TV talk shows. However, by August, the New York Times reported most interviews were with outlets like Instagram Live, an online education platform, a local TV affiliate and podcasts. Continuing this trend, Dr. Fauci was a guest on Sirius XM’s Doctor Radio, in early September.

He realized smaller outlets could be instrumental in promoting his public health messages to their audiences and may even be picked up by larger ones. According to the article, “His appearances are widely watched by reporters from large outlets, who then quote him in their news reports.”

Obviously not everyone has the clout that a prominent health expert like Dr. Fauci does to weigh in during a global pandemic, but here are eight reasons to consider opportunities with smaller outlets for a positive impact.

  1. Present, Explain and Expand Your Message. Connect with your target audiences where they spend time which includes smaller channels.
  2. Accrue Online Visibility. Journalists looking for sources on a subject and consumers alike can find the interview, story, feature or content.
  3. Ability to Share on Multiple Channels. Social media, subscriber-based newsletters, websites or company blogs, all provide more eyeballs.
  4. Lend Credibility to Your Brand, Company, Product or Service. Conveying your story on their platform, relays its importance for their community of readers, viewers, listeners, loyal followers and fans.
  5. Raise Local Awareness. Depending on where your customers are based, recognition by local media outlets may be preferable vs. national media.
  6. Engage with Niche Audiences. For certain products or services, blogs, websites or publications that appeal to specific interests may be best to target. For example, ones comprised of health or eco-conscious consumers, fashionistas, home cooks, entrepreneurs, cyclists or golfers.
  7. Express Thought Leadership. Via bylined articles and interviews with reporters at trade publications, promote expertise and convey influence.
  8. Reporters, Editors and Producers Change Jobs. Someone working at a smaller outlet today may leave for a larger one tomorrow, or start their own one day. Connections and positive impressions made in the past, will help build relationships with media professionals that may be advantageous for your business or organization in the future.

For a recent project, we arranged for the owner of a bed-and-breakfast, Woolverton Inn, to be quoted in the Associated Press, but we also intentionally selected to pitch smaller outlets that are a good fit for their messages and various audiences. As a result of our efforts, blogs geared for baby boomers and millennials, a meetings and events publication and a New Jersey business magazine, among several others, featured the inn.

There are many factors to consider when planning a media outreach strategy but keep in mind that smaller outlets may yield big rewards.

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To Pitch or Not to Pitch in a Crisis? That is the Question.

COVID-19 has affected many facets of life from travel and the economy to schools and parenting.

During ordinary times, we reach out to the media regularly with all sorts of pitches crafted about our clients to pique interest in different story ideas. From travel and health to beauty and retail, our pitches may be associated with consumer trends, small business, CEOs, thought leadership, holiday gift guides, human interest, how-to tips, roundup articles, and everything in between.

But these are not ordinary times.

In the age of the coronavirus is it a good time to pitch?

We say yes, as long as the pitches are sensitive to the evolving health and economic crisis. This is an unprecedented time including for those who report the news. Bloomberg reporters candidly explain how they have been affected.

COVID-19 abruptly changed our lives causing great uncertainty about “returning to normal” for the foreseeable future. In March and April, as this Wall Street Journal article discusses, while stuck at home consumer spending on food and alcohol, gardening, home amusements and comfort items boomed but with declines in other sectors.

During early spring only pitches associated with the coronavirus pandemic or those describing acts of kindness were warranted, as Jamie Yuccas, a correspondent with CBS News, along with two other journalists, shared on Navigating Newsrooms During COVID-19.

Coronavirus-related pitches and those about brands giving back to benefit essential workers are still appropriate, but other types are also relevant now to incorporate into pitches for journalists, bloggers and influencers:

FOOD & DRINK – healthy recipes, desserts, cocktails and easy meals to make for single adults, couples or families cooking at home together.

BEAUTY – at-home beauty, hair, and skin-care tips for looking your best on Zoom calls and to boost self-confidence

ORGANIZING – tips to declutter an apartment, house or home office

CLEANING – easy ways and useful products to clean and sanitize especially for frequently used kitchens and bathrooms

TRAVEL – properties and attractions currently closed but producing video for virtual visits to sustain interest; those that are reopening with key health and safety plans in place

PARENTING – ideas to get work done with young children at home; fun family recreation with playdates limited and perhaps no summer camp

LOCAL DESTINATIONS – convenient places for getaways accessible by car

VENUES – those that are equipped to host small weddings, meetings or special occasions since previously planned larger affairs or major conferences and events are likely cancelled or postponed

EXERCISE – companies that offer online classes, fitness equipment, or exercise products, for maintaining good physical and emotional health

RETAILERS – those offering ordering online and curbside pickup or contactless delivery as well as stores that are reopening

SMALL BUSINESS and PROFESSIONAL SERVICE COMPANIES – those who have pivoted from in-person to offer consulting, training or other services online; small businesses who have instituted new ways of doing business

EVERGREEN IDEAS – these are not event or time-sensitive including human interest or thought leadership ideas from CEOS, founders or entrepreneurs  

In the midst of a pandemic or not, by customizing each pitch stating why the idea is of value for the media’s audience, will help increase positive PR opportunities and build enduring connections with consumers.

Please reach out if we can help. Be well and stay safe.