ZB Group

Public Relations

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How to Keep Your Brand in the Limelight

Are you staying connected with clients and customers, driving awareness and trust for your brand and building relationships to keep your business in the limelight? If not, you should be.

Opportunities for in-person meetings with clients, prospects and customers have been curtailed. Before COVID-19 consumers could learn about your brand, company or organization by attending live conferences, networking events, trade shows, social gatherings, large community events or during spontaneous interactions out of the office.

Now with several in-person activities on hold due to public health concerns and many working remotely, consumers are spending more time online reading, watching and listening to news outlets to stay informed, make purchase decisions or to learn something new. Attending virtual events and classes for work, exercise, personal or professional enrichment, have become routine.

During this time, a concerted media outreach effort that is tailored for your specific goals can help you achieve them. For example, it can relay what’s new, describe your products or services’ benefits, authentically share your leaders’ expertise or personal story, increase interest and credibility, or announce new business initiatives. I explain our proven approach with three key elements in this brief video.

According to a new report from journalism professor Damian Radcliffe at the University of Oregon, COVID-19 has boosted subscription numbers for a range of publishers. Make sure your brand is part of the narrative where and when your audience is consuming their news and information.

Here are 8 ways to do this effectively:

  • Draw attention via media interviews on Zoom, email or by phone
  • Schedule socially distanced in-person interviews, if possible
  • Use eye-catching video and images to supplement interviews
  • Coordinate reviews and giveaways with lifestyle bloggers and writers
  • Get featured in holiday gift guides, roundups, “Best of” and “Top 10” lists
  • Participate on podcasts which your audience follows
  • Arrange for profiles in newsletters
  • Engage with social media influencers to share your story, spotlight your products or services or create original content for their communities.

To discuss how we can collaborate using the above strategies and others that will successfully meet your needs, please reach out.

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When it Comes to Media Outlets, Why Thinking “small” can Have a Big Impact.

The various ways to share a media placement online including on social media, in blogs and on websites

Interviews on national outlets are indeed valuable, but in the digital age, it’s important not to dismiss media opportunities with smaller outlets as Dr. Anthony Fauci’s recent experience illustrates.

In the spring when the coronavirus outbreak surged in the U.S., Dr. Fauci was a frequent guest on all the major TV talk shows. However, by August, the New York Times reported most interviews were with outlets like Instagram Live, an online education platform, a local TV affiliate and podcasts. Continuing this trend, Dr. Fauci was a guest on Sirius XM’s Doctor Radio, in early September.

He realized smaller outlets could be instrumental in promoting his public health messages to their audiences and may even be picked up by larger ones. According to the article, “His appearances are widely watched by reporters from large outlets, who then quote him in their news reports.”

Obviously not everyone has the clout that a prominent health expert like Dr. Fauci does to weigh in during a global pandemic, but here are eight reasons to consider opportunities with smaller outlets for a positive impact.

  1. Present, Explain and Expand Your Message. Connect with your target audiences where they spend time which includes smaller channels.
  2. Accrue Online Visibility. Journalists looking for sources on a subject and consumers alike can find the interview, story, feature or content.
  3. Ability to Share on Multiple Channels. Social media, subscriber-based newsletters, websites or company blogs, all provide more eyeballs.
  4. Lend Credibility to Your Brand, Company, Product or Service. Conveying your story on their platform, relays its importance for their community of readers, viewers, listeners, loyal followers and fans.
  5. Raise Local Awareness. Depending on where your customers are based, recognition by local media outlets may be preferable vs. national media.
  6. Engage with Niche Audiences. For certain products or services, blogs, websites or publications that appeal to specific interests may be best to target. For example, ones comprised of health or eco-conscious consumers, fashionistas, home cooks, entrepreneurs, cyclists or golfers.
  7. Express Thought Leadership. Via bylined articles and interviews with reporters at trade publications, promote expertise and convey influence.
  8. Reporters, Editors and Producers Change Jobs. Someone working at a smaller outlet today may leave for a larger one tomorrow, or start their own one day. Connections and positive impressions made in the past, will help build relationships with media professionals that may be advantageous for your business or organization in the future.

For a recent project, we arranged for the owner of a bed-and-breakfast, Woolverton Inn, to be quoted in the Associated Press, but we also intentionally selected to pitch smaller outlets that are a good fit for their messages and various audiences. As a result of our efforts, blogs geared for baby boomers and millennials, a meetings and events publication and a New Jersey business magazine, among several others, featured the inn.

There are many factors to consider when planning a media outreach strategy but keep in mind that smaller outlets may yield big rewards.

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To Pitch or Not to Pitch in a Crisis? That is the Question.

COVID-19 has affected many facets of life from travel and the economy to schools and parenting.

During ordinary times, we reach out to the media regularly with all sorts of pitches crafted about our clients to pique interest in different story ideas. From travel and health to beauty and retail, our pitches may be associated with consumer trends, small business, CEOs, thought leadership, holiday gift guides, human interest, how-to tips, roundup articles, and everything in between.

But these are not ordinary times.

In the age of the coronavirus is it a good time to pitch?

We say yes, as long as the pitches are sensitive to the evolving health and economic crisis. This is an unprecedented time including for those who report the news. Bloomberg reporters candidly explain how they have been affected.

COVID-19 abruptly changed our lives causing great uncertainty about “returning to normal” for the foreseeable future. In March and April, as this Wall Street Journal article discusses, while stuck at home consumer spending on food and alcohol, gardening, home amusements and comfort items boomed but with declines in other sectors.

During early spring only pitches associated with the coronavirus pandemic or those describing acts of kindness were warranted, as Jamie Yuccas, a correspondent with CBS News, along with two other journalists, shared on Navigating Newsrooms During COVID-19.

Coronavirus-related pitches and those about brands giving back to benefit essential workers are still appropriate, but other types are also relevant now to incorporate into pitches for journalists, bloggers and influencers:

FOOD & DRINK – healthy recipes, desserts, cocktails and easy meals to make for single adults, couples or families cooking at home together.

BEAUTY – at-home beauty, hair, and skin-care tips for looking your best on Zoom calls and to boost self-confidence

ORGANIZING – tips to declutter an apartment, house or home office

CLEANING – easy ways and useful products to clean and sanitize especially for frequently used kitchens and bathrooms

TRAVEL – properties and attractions currently closed but producing video for virtual visits to sustain interest; those that are reopening with key health and safety plans in place

PARENTING – ideas to get work done with young children at home; fun family recreation with playdates limited and perhaps no summer camp

LOCAL DESTINATIONS – convenient places for getaways accessible by car

VENUES – those that are equipped to host small weddings, meetings or special occasions since previously planned larger affairs or major conferences and events are likely cancelled or postponed

EXERCISE – companies that offer online classes, fitness equipment, or exercise products, for maintaining good physical and emotional health

RETAILERS – those offering ordering online and curbside pickup or contactless delivery as well as stores that are reopening

SMALL BUSINESS and PROFESSIONAL SERVICE COMPANIES – those who have pivoted from in-person to offer consulting, training or other services online; small businesses who have instituted new ways of doing business

EVERGREEN IDEAS – these are not event or time-sensitive including human interest or thought leadership ideas from CEOS, founders or entrepreneurs  

In the midst of a pandemic or not, by customizing each pitch stating why the idea is of value for the media’s audience, will help increase positive PR opportunities and build enduring connections with consumers.

Please reach out if we can help. Be well and stay safe.

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8 Tips for Effective Media Collaborations as More Outlets Go Online-Only

This year more media brands are ceasing their print editions and becoming online-only publications. So you may think there are less opportunities to garner coverage but there’s good news! Many new outlets are proliferating online while others transform into multimedia platforms.

Websites, blogs, Web interview programs, social networking platforms, apps, podcasts, internet radio, and the multiplatform capabilities of TV and radio news outlets, all provide different PR opportunities.

A few recent notable publications that have gone digital-only or will do so in 2019 are Glamour, Brides, Money and ESPN The Magazine. They’ve evolved investing resources in their online brands since more people are consuming news and information on the Web.

This spring I attended a PRSA “Meet the Media” event in NYC featuring journalists and influencers who are busy writing or reporting about travel and food for several major outlets. After the informal networking portion of the evening, the four panelists shared the latest trends, tips to pique their interest, and do’s and don’ts for collaborations, before a jam-packed room of PR professionals. I’m happy to report they welcome our help!

Here are 8 takeaways from Lee Abbamonte, travel expert & TV personality, Salvatore DiBenedetto, food influencer aka The Grubfather, Aly Walansky and Jordi Lippe-McGraw, independent lifestyles, wellness and travel journalists for a variety of media outlets.

Journalists and influencers specializing in travel, food and lifestyles speaking at the PRSA-NY Meet the Media event on March 25, 2019.
From left, Lee Abbamonte, Salvatore DiBenedetto, Aly Walansky and Jordi Lippe-McGraw
  • Don’t be shy, just pitch.
  • Don’t pitch via social media, use email.
  • Make sure your pitches are relevant for the journalist/influencer’s areas of expertise. Don’t send off-target pitches and waste their time.
  • Do your homework and promptly respond to any requests.
  • Find the interesting story and deliver on it.
  • Think like a journalist – what’s the hook? Will their audience care?
  • Designate a budget for working with some key influencers. Many have established large loyal followings due to their ability to create engaging content for those with particular interests.
  • Relate how your story idea ties into trends in travel. Culinary travel, multigenerational, family, girls and guys trips, bachelor and bachelorette trips, experiential, and solo travel are all hot trends.

Leave us a comment with your tips or thoughts.

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Insight into Influencers

Depicts how social media influencers grow their communities of followers with comments, likes and shares.

Pre-Internet the sources we often turned to before making a purchase included recommendations from family, friends and neighbors, books and magazine articles, and experts we trusted.

As you know, times have changed.

We may still check with those sources but also frequently do our own online research. Googling a product or service for more information, reading reviews and asking friends on social media are now commonplace.

That’s where influencers come in. Who are they and why should you care?  

Influencers are trusted like a best friend who tips you off about a hot new restaurant, the latest method for maintaining healthy hair or a charming country inn for a weekend getaway. They offer another means to build authentic features and stories about your product, service, destination or experience to help you reach new customers and drive awareness online.

Megainfluencers such as celebrities and well-known media personalities have followings in the millions, microinfluencers’ followings typically fall between 10,000 and 100,000 and nanoinfluencers’ are in the low thousands.

Micro and nanoinfluencers make up for their smaller audience size with high levels of follower engagement as demonstrated by the number of likes, comments, shares, views and clicks their posts receive.

Some influencers require payment to partner with brands and others do not. Whether influencers are paid, receive free products or agree on another type of mutual arrangement, it must be clearly disclosed according to Federal Trade Commission guidelines.

There are various ways influencers work with brands. Here are examples:

  • product demonstrations on YouTube
  • posts on blogs and websites about firsthand experiences
  • Instagram posts with images, reviews, or short videos
  • documenting trips and visits via video, images and blog posts
  • hosting giveaways
  • featuring products in holiday and other popular annual gift guides
  • Q & As with founders or other spokespeople
  • developing a series of interesting blog posts
  • Twitter parties
  • Facebook live videos
  • online radio shows and podcast interviews

Whatever it may be, the influencers’ content is carefully developed and presented for its appeal so audiences stay engaged with them over time.

Influencers may specialize in one category or work across a few. Some have expertise with beauty and fashion, green and eco-conscious products, travel, baby boomers or millennials, food and recipes, parenting, home décor, men’s lifestyles and other topics.

Journalists are becoming influencers too as many cultivate their personal brands through podcasts, e-newsletters, books, and social media.

It’s important to identify, vet and choose influencers whose audiences align with your target customer’s profile and whose personas are a good fit.

Since we have a long track record of connecting clients with journalists to secure earned media coverage, working with influencers is a natural extension of the services we provide. The influencers we work with generally are not paid fees and are within the microinfluencer realm. Results of working with influencers on behalf of a skin care client are here.

Are you interested in finding out more about the benefits of connecting with the right influencers? Get in touch with us and we’d be happy to talk.