ZB Group

media relations

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15 Tactful Media Tips for 2015

2015 In honor of 2015 here are 15 insights about what producers, editors and reporters consider when deciding what stories to cover or experts to interview. Check out this recent ProfNet article, Pitching Resolutions: What Reporters Want in 2015 which highlights key tips from reporters working at ABC, Bloomberg, Forbes, Fox and TIME and our list below for building productive working relationships with the media this year.

Keep it Brief and Targeted – Get to the point up front. Do your research. Become familiar with the news outlets and the journalists’ beats before making a pitch.

Offer Up Interesting, Credible Sources – A guest on a TV or radio program must be articulate, personable and enthusiastic in addition to being knowledgeable about the subject matter.

Recommend the Best Expert for the Interview – Designate different experts as media spokespeople to increase your chances of getting coverage according to their expertise, role at the company or their availability.

Respond Quickly – Once a reporter decides to do the story or interview you’ve pitched, confirm the details and get the reporter what they need as quickly as possible.

Meet Deadlines – Journalists will often use a source who is not only appropriate but meets their deadlines. Make it a habit to be deadline-sensitive so the source will be remembered for the next opportunity when he/she is a good fit.

Be Flexible – Sometimes, a producer/reporter/blogger may have to change the date or time of an interview due to unforseen circumstances or a major news event. Accept changes graciously and be willing to reschedule the interview.

Provide More Information for Follow-ups – The source should be available and able to answer additional questions if necessary as the story is fine-tuned.

Support a Trend, Timely Event or Newsworthy Occurrence – Craft your pitch to align with a popular trend or offer an expert who can weigh-in on a current news event to grab a reporter’s attention.

Send Suggested Interview Questions – Send the reporter a few questions before the interview which the expert can discuss. The reporter is likely to add his or her own questions but it provides a starting point for the discussion. The reporter may also send you the kinds of questions they would like to ask the source in advance.

Prepare for Interviews in Advance – Nothing is worse than a spokesperson who is dull or not prepared. Preparing for and practicing before an interview is very important. Media training can help to prepare guests for interviews.

Make Videos, Photos available – Photos and videos help make interviews or stories more interesting and shareable. Have good quality ones on hand in case they are requested.

Take “Not Interested” as a Legitimate Answer – Accept “no”, don’t nag and try again.

Don’t Harp on The Run Date – Unless it is a LIVE interview (then you know it ran) be patient about the run date. A print publication may have a 6-month lead time. Follow-up if a reasonable amount of time has passed.

Don’t Suggest a Topic Just covered – If a reporter recently covered a particular topic chances are they will not cover it again in the near future so don’t pitch it. Think about another angle or topic that is on target.

Invite Journalists to an Informal “Meet & Greet” – Consider organizing a breakfast, lunch or early evening wine/cheese gathering for reporters to stop by and meet potential sources. Then they may reach out in the future.

Please add any other tips in the comment section and have a Happy New Year!

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Getting Media Coverage: What’s Changed, What Hasn’t

microphones for media interviewsI’ve been working in public relations long enough to remember when we delivered press kits by messenger, snail mail or by fax to our intended recipients. Now press materials, photos and videos are sent instantly via computer, smartphone or whatever mobile device is most convenient.

But some things haven’t changed all that much. Take for instance the recipients. Sure journalists today can easily search the internet seeking sources and ideas for interviews and articles, but many still turn to public relations practitioners. They have to do more with less help and produce work under tight deadlines so we are a reliable resource.

The way P.R. and media relations professionals communicate with the media has changed but a good story targeted to the right journalist hasn’t. Humans are still the brains behind the news that’s reported every minute of every day even if technology has made some tasks obsolete.

Recently I’ve arranged interviews for experts from finance to fitness with reporters working for magazines, newspapers, radio, television and online outlets. An interesting timely story, event or expert source presented to the right journalist at the right time is still valued by clients and the media alike. A good prior working relationship with the journalist helps but it’s not a requirement to get media coverage. Not then not now.

Suggesting story ideas, providing background information, offering experts, authors, celebrities and other spokespeople for interviews, scheduling and coordinating interviews, and providing props or other materials are among what we do to help media professionals do their jobs.

Now there are many more options for us to consider when identifying which writer/reporter/producer/editor/blogger/multimedia journalist/online editor is the best person to receive an email or phone pitch. Additionally some kinds of media interviews may be conducted entirely via email to save both the source and the reporter time.

It’s not news that media organizations are grappling with how to stay relevant and profitable. USA Today recently let go of 70 staffers turning its focus to its digital product like many others. This weekend’s edition of NPR’s show that covers the media industry, On The Media, featured the decline of beat reporters which is an unfortunate trend on many levels. However public relations continues to thrive maintaining an important role in a changing communications environment.

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5 “Lessons” for Brands from My Alma Mater

My alma mater, Syracuse University (SU) is actively cultivating and growing its “brand” among many different audience segments both offline and online. I’ve seen this as a member of the Central New Jersey SU Alumni Club and as a follower on SUs social media channels. The ability to attract qualified students, top professors, ongoing alumni support and interested firms to hire their graduates is vital for colleges and universities today and for the future. Using SU as an example, below are five ways to help your brand or organization be a standout in its “class.”Syracuse University logo and mascott

1. DESIGNATE EXPERTS TO SPEAK WITH THE MEDIA 

Weighing-in on trends, news, research or current events in the media helps build awareness and credibility for your brand or organization in the minds of consumers.

SU’s professors are often quoted and interviewed in the news media. Robert Thompson, Director of the Bleier Center for Television & Popular Culture at the S.I. Newhouse School of Public Communication, is the most well-known and has been interviewed by hundreds of media outlets, however, many others also comment on newsworthy topics. Rick Burton, a professor of sports management, was recently quoted in NBC News online about Michael Sam the college football star’s recent announcement that he was gay and David Van Slyke, a professor of business and government policy at the Maxwell School was interviewed for a piece by the radio program Marketplace about a bill that has President Obama’s support to raise the minimum wage to $10.10 by 2016.

2. GIVE BACK

Giving back to the local community or partnering with a nonprofit on a worthy initiative demonstrates that your brand cares about others, fosters an emotional connection and camaraderie.

There are many ways SU and its students give back in the Central New York area where the school is located including Can It! an interfaith initiative for the area food bank , the Give 5 Campaign and the SALT Near West Side Initiative.

Cities across the country celebrate SU’s founding with National Orange Day when alumni clubs organize community service projects to help those in need, the infirm and the environment.

3. CREATE SPECIAL EVENTS, BOOK SPEAKING ENGAGEMENTS 

Planning and implementing original events or securing speaking opportunities at scheduled ones attract attention to your brand, involve customers, foster goodwill and showcase expertise.

SU organizes events and presentations such as these in major U.S. cities:

  • Live game-watching events at local restaurants for alumni, SU parents and fans to cheer on The Orange while enjoying refreshments. Shakers, decals and other SU promotional items are available to take home.
  • Business networking events
  • Presentations – experts from various specialties share information and tips to help alumni perfect skills, learn about industry trends and offer career advice at organized events
  • Trips to see Broadway shows and local attractions  – this provides ways for alumni to mingle and enjoy themselves during group outings

4. CULTIVATE A SOCIAL MEDIA PRESENCE

Decide which social-networking platforms make sense then engage frequently with your communities and followers by asking and answering questions, sharing news, posting light-hearted photos and famous quotes or by hosting helpful Twitter and Facebook chats.

SU is active on Facebook, Twitter, YouTube, Google+, Pinterest and LinkedIn. They have several Twitter handles for specific followers such as @SyracuseU, @Cuse for athletics and @WorkingOrange where alumni offer careers tips and answer questions.

Use photos and hashtags to spread awareness and encourage sharing. SU does this with its #OrangeNation hashtag. It had fun with #BeatDuke before the basketball game on Feb 1 and with #OrangeLove on Valentines Day. Vice President Joe Biden (an SU law grad) tweeted a picture of himself wearing a Beat Duke t-shirt which was re-tweeted and shared many times online.

5. KEEP BRAND LOYALTY ALIVE & WELL

It’s important to maintain customer loyalty and relevance over time as SU does by helping alumni get involved and keep abreast of news and events on many levels. 

  • Online via ‘ Cuse Community
  • In-person by inviting alumni to athletic events at the Carrier Dome, alumni weekends and at reunions on campus
  • Locally by joining alumni chapters around the country and participating in events.

When I got home from a February 1 alumni game-watching event I flipped open my college yearbook and there was a picture of legendary basketball coach Jim Boeheim smiling from the sidelines at a game just as he does today.

GO ORANGE!

{Image courtesy of “Creative Commons Syracuse University Oranges Mascot” by Pics to Pin.}

If you’d like to find out how we can help your brand stand out among its audiences with cost-effective tactics like those above, please contact us.

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5 Reasons Media Relations is Effective in Promoting Brands and Services

First off, let’s start with a brief background. Person reading Newsweek on an ipadMainstream news organizations are no longer the gate-keepers of news and information they once were. Consumers interact directly with companies online forming communities and offering both praise and gripes. The popularity of social networking websites, online video, photo sharing sites and blogs now allow people to produce and post news and videos themselves.

News outlets have appeared or taken on many forms to keep relevant. Some were born as internet newspapers and blogs like The Huffington Post , Newsweek merged with The Daily Beast website to stay viable, while others are reinventing themselves and growing their digital capabilities such as Forbes. General interest magazines have created vibrant websites to complement their print editions and this summer, New York magazine is expanding its fashion-focused blog The Cut.

Many large and small news outlets are becoming digital-only platforms ending their print editions entirely such as SmartMoney Magazine and the New York State Hudson Valley Business Journal. One major TV network, FOX Broadcasting Company, has recently launched a new digital lifestyle magazine.

However, even with these transformations, I believe that the practice of media relations which includes designing newsworthy programs and events to pique journalists’ interest in an organization’s products, services, issues or ideas, remains relevant. The skills required to work with professional journalists to help meet their needs are still necessary even as the media outlets and formats change.

What is a placement?

A placement, as used within the context of media relations, is another term for a story or mention about a client arranged by a public relations practitioner but written or produced by professional journalists at print, broadcast or digital media outlets. Unlike an ad, the client does not pay for the space or the airtime given to featuring their product/service/event/issue nor does the client or the PR professional control the final outcome. Two important aspects of a PR practitioner’s job are to understand which journalists and outlets are the right fit for his or her client’s story and then knowing how to craft a pitch accordingly.

Below are 5 ways that placements can help promote brands and services:

  1. Provide credibility. When a brand, service or event is featured within the confines of news outlets inherently trusted by an individual, this is commonly known as third-party editorial endorsement.
  2. Create awareness, understanding and word-of-mouth among consumers both online and offline.
  3. Support and complement other communications campaigns such as advertising, marketing, promotional or social media programs.
  4. Increase SEO for an organization’s website, products and services. Stories that appear in media outlets will also appear in Internet search engines as part of an organic search. This helps provide inbound links to a company’s website.
  5. Provide interesting content. News and feature stories can be linked to on social networking websites such as Facebook, Twitter, LinkedIn, YouTube and others to showcase news about a company. They in turn may be re-tweeted, emailed, viewed and “Liked” by many other friends and followers.

A future post will discuss tips for obtaining effective media placement results. Please stay tuned.

{Image by Yunus Arakon, iStockphoto}