PESO Model

As you plan for 2023, working with journalists and content creators should be a priority and here’s why. Cultivating and leveraging these relationships will help your brand or company to connect, engage, inform, influence and communicate with your intended audience in credible and relatable ways.

Pre-internet before Google or social media, journalists were a primary resource for keeping the public abreast of news and information. Newspapers, magazines, TV and radio were the main conduits of mass communication. However, since the internet was created in the early 1980s a whole new dimension subsequently changed the way news and content is produced, consumed and shared.

Today, in addition to mainstream national and local media outlets, a plethora of content creators and new kinds of media companies have taken off. The widespread creation and use of digital tools, smartphone apps and social media, contributed to this sea change.

Now consumers discover new things, make recommendations to friends and family, are entertained or hear about the latest trends in a variety of ways. And brands have multiple options beyond traditional advertising for sharing their messages. For example, Katie Couric, the former TODAY co-anchor and former CBS News anchor, founded Katie Couric Media in 2017 to collaborate with brands “to create purpose-driven content.”

Here’s how working with journalists, content creators and subsets of each, will benefit your brand.

JOURNALISTS

According to the American Press Institute, “The journalist places the public good above all else and uses certain methods – the foundation of which is a discipline of verification – to gather and assess what he or she finds.” Journalists may be employed by one news organization full-time, freelance independently, appear on-air or contribute to several different outlets.

Editors pursue a story idea based on the value they believe it will bring to their audience. Many receive hundreds of pitches a day because a mention, interview or story in noteworthy media outlets, conveys inherent credibility and authority for the subjects that are cited. Writers, producers, editors, and reporters are not compensated by the brands or companies they cover. This type of media coverage is known as Earned Media as depicted in the PESO mo del.

According to the Pew Research Center’s Social Media and News Fact Sheet, today, half of U.S. adults get news at least sometimes from social media. Reporters often share their work on social media to gain new subscribers as the WSJ is doing on YouTube and with newsletters. Some journalists also host podcasts and report for other media networks to reach new audiences. Their stories are findable online so an article or video segment spotlighting your brand can have long-term marketing benefits.

Lifestyle Experts and E-Commerce Sites

You may have noticed product review and recommendation sites affiliated with major media companies. Inclusion in these, offers opportunities for brand exposure and sales. The media company earns a commission when a consumer clicks or make a purchase through an affiliate link. The products are chosen based on research, reporting and what they think their viewers and readers would find useful and will like.

New York Magazine’s Strategist is one, The New York Times’ Wirecutter and The Wall Street Journal’s Buy Side are two others. On the broadcast side, NBC’s TODAY Steals & Deals with lifestyle contributor Jill Martin and GMA’s Deals & Steals with Tory Johnson, are popular consumer-focused segments that are integrated with e-commerce sites.

CONTENT CREATORS

Content creators write or produce media content on various topics in the form of a blog, video, infographic, website copy, or something else. Bloggers and social media influencers are often referred to as content creators. They are sought out by brands due to their large followings on social media and high levels of engagement. Here’s a brief look at them.

Bloggers

Blogs offer varied opportunities for featured coverage. From food and beverage, travel and beauty, to tech and business, they run the gamut in subject matter and target audience. Bloggers set their own rules regarding brand collaborations. For some, blogging is a full-time business but for others it may be part of their work in addition to hosting a TV show, podcast, teaching or writing books.

Bloggers may write a feature, host a giveaway, interview a founder, write a review, or offer gift guide opportunities. They will generally use a product or service before recommending it to their readers. If they receive free products, services or a fee, it will be clearly stated as such on their blog. They are also active on social media sharing their blog posts, which provides additional exposure for brands.

Brands

A brand may maintain a blog on their company website creating an Owned Media channel with relevant advice, news, tips, current research, surveys, guides, etc. This represents another type of content creation that serves as a resource for consumers and the media.

Social Media Influencers

Social media influencers may engage in paid collaborations that include sponsored posts, how-to videos or posting photos with or using a brand. Caitlin Covington is an influencer who in this New York Times profile says she was paid $10,000 to $15,000 for two different sponsored posts. Well-known celebrities can command even higher fees for endorsements on their social media channels if they enter into brand partnerships. Known as influencer marketing, these activities are also referred to as Paid Media.

To reach younger people, TikTok stars were invited to the White House in September and other influencers with a combined following of more than 67 million visited in October before the midterm elections.

There are all kinds of influencers to potentially partner with based upon their personas and audience demographics. Carefully consider if they align with your products, services, budget and marketing goals before collaborating.

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Today’s expansive media landscape offers many opportunities to share your messages and garner impactful visibility, authority, credibility, and engagement with your target audience. We can help you determine and implement a results-oriented marketing communications strategy that is right for you.

Creating brand loyalty in the digital age is challenging but it’s on a more-level playing field. You must get consumers to think positively about your brand via different touchpoints. Shira Ovide, a technology writer for The New York Times, explores this in her column with the headline, “The Internet Broke Brand Loyalty.” Here’s a telling part of her piece:

“Think about the ways that you might have bought something in the Before Times – like, before 2010. Maybe you drove to your local hardware store looking for a cordless drill, and it stocked only Dewalt models. You trusted the store to sell a good product – or if you didn’t, it was your only option anyway. That’s what you bought. The retailer essentially made the choice for you, Mr. Levin and Mr. Lowitz said. (co-founders of Consumer Intelligence Research Partners) That’s not usually how we shop anymore. Instead of having that solo choice, we can browse the gazillion cordless drills on Amazon from our sofas and evaluate online customer reviews.”

The pandemic intensified “going online” making it often the first place consumers turn before purchasing goods and services whether by checking-out Amazon or major retail websites, company or brand websites, the news media, blogs, social media, online communities, trade publications, or influencers they follow.

Today, brands need to utilize the four main types of media under the communications umbrella to effectively reach and engage with prospects and customers. The PESO Model, created by Gini Dietrich, the founder of Spin Sucks, demonstrates how each media type ideally provides the greatest benefit when it’s integrated with the other ones.

The model blends paid, earned, shared and owned media, to establish credibility, trust and authority that fuels a brand reputation. Earned media includes building relationships with journalists, bloggers, podcasters, editors, writers, producers and influencers, so they share your story with their audiences – be it readers, viewers or listeners. For example, we garnered these for different clients; a major market radio interview, an interview with a national wire service, a featured story in The New York Times, a Q&A on a blog, a magazine article, a newspaper feature, a bylined article, and a conversation on a podcast.

The PESO Model illustrated in the graphic below, provides a clear framework for communicators like us to explain how the different media types work best in concert in today’s fast-paced evolving media landscape. Kudos to Gini for launching it in 2014 and sharing it widely ever since.

Credit: Spin Sucks

At ZB Group, our services focus on the earned and shared media spheres within the headings earned media, community, partnerships, reputation and marketing communications, to achieve our clients’ goals. Please reach out to learn how we can add value and turbocharge your marketing campaign so that your brand is top-of-mind.

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