ZB Group

Public Relations

By

How to Influence Consumers and Customers with PR and Storytelling

Public Relations and StorytellingPeople love stories. Even before we learn to read as young children, cuddling next to a parent, grandparent, sibling or caregiver to listen to a story or book is a favorite pastime enjoyed by every generation.

This love of stories doesn’t subside when we grow up.

In the digital age of Facebook Stories, Instagram Stories, Snapchat Stories, podcasting and TED Talks, the methods of telling and sharing stories may have changed, but our affinity for stories hasn’t lessened one bit.

So what’s the point for brands and companies? We’re glad you asked.

Sharing news about a person’s life, loves, challenges or career is interesting for others as it relates to their own life or circumstances. The same goes for brands and companies.

Storytelling is an effective way for you to reach the people who matter most. Brands and companies that share compelling insight can use storytelling to humanize them — gaining loyalty and positive perceptions in consumers’ minds by doing so.

A recent Wall Street Journal article by Barbara Haslip discussed how an entrepreneur’s story can be the perfect marketing tool. It cites research that suggests why humans respond well to character-based stories and memorable images, explaining the relevance for businesses. Read the interesting piece here.

Public relations professionals inherently use different tools and strategies to help clients tell their stories to the right audiences. By doing so, connections are made and buying decisions are positively influenced.

Companies should also leverage consumer input in brand storytelling. An article in MIT Sloan Management Review, says new research finds that sharing consumers’ positive stories about a brand can be a highly effective online marketing strategy.

Here are five ways we work with clients to share their stories:

Media Relations: We package and pitch your messages then reach out to the appropriate journalists to arrange media coverage for your brand, business or organization. These placements provide third-party endorsement via earned media which builds credibility, thought-leadership, visibility and SEO.

Content Creation: Produce and place bylined articles, press releases, blog posts or custom video designed for company blogs and websites, industry-specific or local and major media.

Strategic Partnerships: Arrange partnerships perhaps by creating community special events presented by companies and nonprofit organizations. This is an effective way to engage audiences, build brand equity, secure media coverage and provide an interesting story for the parties involved to tell across all of their platforms.

Live and Online Events: Identify speaking opportunities for company leadership or spokespeople at live or online events so sought-after audiences (either the press, consumers, businesspeople or partners) hear about the latest news, products or brand story first-hand and why it matters for them.

Blogger Engagement and Influencers: Reach out to mega or micro bloggers or social media influencers in your space who drive conversations among their devoted fans and followers. Some may be interested in exclusive content, brand partnerships or sponsored opportunities for their blogs, websites and social media channels encouraging readers to take action – i.e. buy the product, try the service, enter the contest or share the content.

When planning your marketing strategy, don’t overlook the power of stories to help business growth and let us know if we can help.

By

New Digital Outlets Present PR Opportunities: Don’t Miss Out

digital media

As we dive into 2017 new digital outlets abound and surely the trend will only continue. Mainstream news organizations like The New York Times and NBC News to niche online magazines like Hodinkee (which caters to male wristwatch geeks) are embracing digital to be profitable and meet reader and advertiser demands and interests. Time Inc. is centralizing its digital operations creating 10 digital desks to help it grow audience faster by pooling its editorial resources.

But at the same time, print is NOT dead! People are still reading print books, newspapers and magazines as an antidote to countless hours spent looking at screens. Hearst will soon introduce two new print magazines, Airbnb and The Pioneer  Woman, the later is a partnership between Hearst, the Food Network and Scripps.

“Magazines of the Year 2016” in Ad Age says magazines such as AARP, EatingWell, HGTV, The New Yorker and Women’s Health are thriving in print and digital due to new partnerships, contributors, influential writers and podcasting. Bon Appetit just introduced Healthyish, a new food vertical.

You may be wondering, does digital change how PR practitioners work with journalists and bloggers for the earned media part of the PESO (paid, earned, social, owned) model?

Not really. The process we implement to arrange coverage is basically the same regardless of whether the story will run online, in print, on-air or in a podcast. Some of the key steps we follow are below. Keep in mind there are many other strategies and tactics used that are customized for each client partnership.

  • Stay up-to-date on new outlets, platforms and emerging news publications
  • Familiarize ourselves with our client’s business and communications goals
  • Develop and “package” the story for the audience(s); create the main messages
  • Uncover trends, consumer or business interest for which the products, services, innovations, events, thought leadership, etc. align or are at the forefront
  • Tailor our pitches to pique interest; convey the information to the appropriate media
  • Offer spokespeople, experts and other sources for interviews and comments
  • Provide relevant images, video or audio
  • Follow-up with the reporters, editors, producers, bloggers and podcasters to ensure their questions are answered and their needs are met

We’ve been on the lookout for outlets that have recently transformed to digital-only or are new digital publications. Here are nine that differ in their appeal and audiences providing opportunities for brands, companies and services that are a good fit:

Organic Life

Spring.St, a new website for women covering politics to parenting.

Mach from NBC News covering science and tech

SELF

Healthyish

Observer (formerly the New York Observer)

The Outline, launched by a former Bloomberg Editor

Bloomberg Pursuits

Pittsburgh Tribune-Review

Please let us know if you come across new digital outlets and we’ll add them to the list.

By

PR’s Place in the Multi-Platform Digital Age

PR Relevant in Digital AgeIf you thought the digital age was making PR irrelevant – think again.

The vast number of media outlets today has actually increased opportunities for PR. No longer are TV and radio programs heard or seen once on-air at a scheduled time or are newspapers and magazines just read in print on a daily, weekly or monthly basis. According to NiemanLab, more Americans today are working for online publishers and broadcasters than newspapers.

Content is posted or streamed 24/7 across multiple platforms consumed by individuals on their mobile devices, tablets, laptops and desktops to read, listen or watch live or on-demand. It is often shared, blogged, liked or tweeted about on social media. This means if you, your brand, event, products, book, organization, cause or services are mentioned in the media, it has a long online life.

News outlets large and small have become integrated multimedia informational platforms with complementary websites, blogs and podcasts. Their online counterparts usually feature video, images and feedback from readers and viewers about the content. You’ll often hear radio and TV hosts telling listeners and viewers to follow them on Twitter or find them on Facebook to foster two-way conversations and build a loyal community.

Programs Have Become Platform Neutral

People want to trust news sources for curation since there’s so much information available it’s hard to decipher what’s credible. As Chuck Todd, Host of Meet the Press on NBC explains, the long-running show has stayed relevant by being platform neutral in a 24/7 digital journalism world.

Bloomberg cites the top new media companies and why established media companies have invested in them. Here the Host of Bloomberg’s daily program “What’d You Miss?” explains how he sees the TV program as a source of online video content. Acknowledging that many people get their news from social media, Bloomberg Media will now live stream three shows on Twitter as well as their markets coverage.

SO, WHAT DOES THIS MEAN FOR PR?

New Opportunities for Building Relationships and Reaching Your Audiences

The digital age provides new opportunities for all kinds of experts to comment, weigh-in and be featured on-air, in print, online or in a podcast. Visibility and credibility via third-parties in respected outlets or when featured by consumers’ favorite bloggers, influencers or podcast hosts, helps marketing efforts gain traction and be successful.

We read about publishers’ digital-only platforms launching all the time such as Sports Illustrated’s new tech vertical covering sports, tech and media to broaden its scope. Fortune Live, a weekly web show with guest interviews from Fortune Magazine, launched last year.

This WSJ piece discusses how the marketing and culinary manager of the Andy Boy brand hired PR and advertising agencies for a campaign with TV personalities, digital and social media influencers. Together they worked to raise the cool factor for broccoli rabe and its nutritional benefits targeting young, food and health conscious consumers.

There are myriad ways to use PR and media relations for reaching niche, local or broad audiences to influence those who matter most for your business.

Coverage in Business Media

Business focused media has evolved along with the new digital landscape to remain profitable and serve the shifting habits of their audiences. Regardless of the platform, interesting stories and experts that are a good fit for the outlet, will resonate with the right journalists. For Global Context we arranged media interviews that resulted in coverage in Bloomberg Businessweek, WCBS’ CEO Radio, BBC.com’s Capital, Crain’s and others.

Contributed Content Is Sought

Some editors from major news outlets to those at trade publications, seek outside expert sources to write contributed articles due to small staffs and the need to regularly post new compelling content. They welcome help from PR pros and their clients to contribute relevant interesting articles and offer a variety of fresh topics for their readers.

  • NJBIZ – This prominent New Jersey business publication features blogs such as Millennial Minded, Breaking Glass for women in business and Industry Insights. We placed a by-lined article by Bart Jackson about why he believes humor is important in the workplace for the Industry Insights blog.

Many things have changed in the digital age but as far as PR is concerned, the opportunities have only increased.

 

 

By

How One Media Interview Led to a Fruitful Business Relationship

Bart Jackson, left, with Jacque Howard in Princeton, New Jersey
Bart Jackson, left, with Jacque Howard in Princeton, New Jersey

PR has many benefits and building lasting relationships with desired audiences is one.

Maybe you’d like to connect with buyers of your products and services who are young consumers, senior level business leaders, homeowners, health conscious parents or online retailers.

Perhaps you want to find new clients, business partners or trustworthy vendors to help grow your business or explore potential possibilities and ideas.

If so, public relations can help with all of the above whether your business is B2C or B2B.

Here’s the back story about how a collaboration was born out of a single media interview.

In our previous post an interview that we arranged for Bart Jackson on Jacque Howard’s show Trenton 365 was cited.

Jacque’s the founder of Trenton 365, a community building program promoting civic engagement with a focus on the Delaware Valley Region and host of a radio show by the same name. It airs on WIMG AM 1300 and is streamed live Tuesdays from 8 to 9 p.m., and on WWFM 89.1 HD2 and streamed live Wednesdays and Thursdays at 6 to 7 p.m.

We reached out to Jacque proposing Bart as an interesting guest and sent along copies of his books. Jacque agreed he’d be a good fit and we subsequently arranged an interview last fall at a cafe in Princeton, New Jersey.

Bart is a congenial, entrepreneurial multi-talented guy as is Jacque so they had a lot in common and enjoyed chatting long after the interview ended.

Synergy developed between them in the following ways:

These are gratifying results sparked by an initial introduction via a media interview.

Have any of your media interviews or news coverage led to fruitful relationships? If so, please share them as we’d love to know.

 

 

 

 

 

 

By

Use PR To Tell Your Story and Build Relationships

How PR is Earning Its Place in 2016 was the subject of a recent article in Advertising Age. As reported, the changing media landscape is putting public relations in the limelight. Marketers realize the benefits a well-crafted PR campaign can reap for brands and services in an environment where consumers may choose to opt-out, skip and block their clients’ messages as they strive to grab their attention. Plus, many of the online ads purchased, people don’t see as reported in the WSJ on January 25.

One aspect of PR is media relations which focuses on working with journalists to garner positive earned media placements for whatever it is you’d like to promote such as your brand, services, new product, book or event – and build relationships. Your news is incorporated into stories in the form of TV or radio segments, digital pieces, newspaper or magazine articles or blog posts, which may also be shared on the outlet’s social media platforms or on yours. Earned media has valuable credibility because it’s reported by independent third party news professionals and sources who your audience knows, follows and trusts.

With that in mind, below are examples of how PR can help to tell your story. These represent recent media coverage we arranged for Stuart Friedman, the CEO of Global Context, who leads and founded a cross-cultural communications firm to help businesspeople work successfully with those from other cultures and Bart Jackson, CEO of Prometheus Publishing, creators of BartsBooks, and host of The Art of the CEO radio show.

Major Market Radio Interview – WCBS Newsradio 880, CEO Radio

Ray Hoffman, left, with Stuart Friedman at the WCBS studio in Manhattan
Ray Hoffman, left, with Stuart Friedman at the WCBS studio in Manhattan

CEO Radio is broadcast within the New York metro area featuring the experiences of chief executives and entrepreneurs. Ray Hoffman, host of CEO Radio, interviewed Stuart Friedman at the station. The interview, edited into nine different one-minute news features, aired December 14, 2015 – December 23, 2015. Each on-air segment is repeated four times a day. Listen to the full interview and the one-minute excerpts at the WCBS website.

Digital Marketing Communications Publication – Campaign U.S.

Stuart Friedman’s comments were included in the piece 20 Ways To Embarrass Yourself Around the World where he discusses what NOT to do in China and what TO DO in Sweden.

New Jersey Newspaper – The Cranbury Press

An Innate Craving To Create Things for the Good is the title of this half-page print story featuring Bart Jackson which was also posted online.

Community & Media Organization – Trenton 365

Bart Jackson, left, with Jacque Howard in Princeton, New Jersey
Bart Jackson, left, with Jacque Howard in Princeton, New Jersey

Jacque Howard’s Trenton 365 is a community building program promoting civic engagement. He interviewed Bart Jackson for his radio show Trenton 365 which is heard in the Delaware Valley Region.

Bylined Article – NJBIZ

Bart Jackson’s article, In Praise of Folly, was published in the NJBIZ “Industry Insights” blog sharing his thoughts about adding humor to the workplace.

Reach out if you’d like to learn how we can help your company, organization or brand get the attention it deserves, boost its image, grow business and build relationships in 2016 using public relations.